Welcome to SyberGate Technologies! These Terms of Service ("Terms") outline the rules and regulations for using our WhatsApp Business Manager Services (referred to as "Service").
By accessing or using our Service, you agree to comply with these Terms. If you do not agree with any part of these Terms, you must not use the Service.
1. Introduction
1.1 These Terms form a legal agreement between you ("User") and SyberGate Technologies ("We," "Us," "Our").
1.2 The Service facilitates business-to-customer communication via WhatsApp in compliance with WhatsApp’s Business policies.
1.3 By using the Service, you confirm your acceptance of these Terms.
2. Eligibility
2.1 You must be at least 18 years old and authorized to act on behalf of your business to use this Service.
2.2 You agree to comply with all applicable laws in India, including but not limited to the Information Technology Act, 2000, and rules made thereunder.
3. Account Responsibilities
3.1 Account Creation: You must provide accurate and complete information during registration. False or incomplete information may lead to suspension.
3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately in case of unauthorized access.
3.3 Compliance: You must adhere to WhatsApp Business policies, including their Commerce Policy and Business Terms of Service.
4. Permissible Use
4.1 The Service is intended solely for business-to-customer communication.
4.2 You Must Not:
• Use the Service for sending unsolicited or spam messages.
• Share content that violates Indian laws, including defamatory, obscene, or harmful material.
• Engage in fraudulent, deceptive, or unethical practices.
5. Privacy
5.1 Your use of the Service is governed by our Privacy Policy.
6. Data Protection and Privacy
6.1 We comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and other applicable data protection laws.
6.2 You are responsible for ensuring compliance with Indian data protection laws when processing customer information through the Service.
7. Service Availability
7.1 We strive to ensure uninterrupted Service but cannot guarantee continuous availability due to factors such as maintenance, updates, or third-party disruptions.
7.2 We reserve the right to modify or discontinue the Service with prior notice, except in urgent cases.
8. Intellectual Property
8.1 All intellectual property rights related to the Service, including content, logos, and designs, belong to SyberGate Technologies or its licensors.
8.2 You may not copy, reproduce, or use any part of the Service without prior written consent.
9. Termination of Service
9.1 We may terminate or suspend your account if you breach these Terms or engage in prohibited activities.
9.2 Upon termination, your access to the Service will cease immediately.
10. Limitation of Liability
10.1 We are not liable for indirect, incidental, or consequential damages arising from your use of the Service.
10.2 Our total liability is limited to the fees you have paid for the Service in the last 12 months.
11. Governing Law and Dispute Resolution
11.1 These Terms are governed by the laws of India.
11.2 Any disputes arising out of these Terms shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996, with the seat of arbitration in [Your City], India. The language of arbitration will be English.
12. Amendments to Terms
12.1 We may update these Terms from time to time. Updates will be posted on this page with the effective date.
12.2 Your continued use of the Service after updates indicates your acceptance of the revised Terms.
13. Contact Us
If you have questions or concerns about these Terms, please contact us:
Email: contact@sybergate.co.in